Frequently Asked Queries

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Can the Hosting be done on Our Server?

As we respect the data privacy of the client’s data, we provide the two options

  • Host the database on our server.
  • Host on the client’s server but as the core application has our proprietary rights we host it on our server. So ideally we never share the source code.

How am I bound for the CRM contract?

The minimum tenure to continue the CRM subscription is 3 months, which is the first 3 months as we accept payments only Quarterly basis. If you want to discontinue after 3 months, you need to inform us at least before 30 days of the expiration of the first quarter.

Do I need to Sign an NDA?

We get one documents signed which is called Exiniti agreement, this document protects the rights and obligations of both the parties.

How can we be eligible for any future updates?

As our company is continuously working on new updates, any new feature included in the product will be given at no extra cost.

In how many days I can start using Exiniti CRM & Client Portal?

We have a prerequisite list of different components needed to integrate the CRM with your Trading Platform & Website, once we have all this information in place it takes about 10 working days to integrate the system.

Can I get more than one language for CRM and Client Portal?

Currently, we already have 2 languages integrated apart from English, if you need any other languages to be integrated, we will get it done for you with no extra cost, provided you give us the translation.